who we are

Providing the Highest Level of Care

What is acumen Care services?

Acumen Care Services was established in November 2017; since the beginning we have strived to deliver the highest quality service within the health and social care sector. We work with services across Wales and South West England providing a quality, reliable service that encompasses service requirements whilst ensuring our employees receive the support needed to carry out their roles safely and effectively.

Acumen Care Services prides itself on finding the best quality candidates to ensure we are meeting your requirements. Quality is our focus and to ensure we deliver on our promise, we hand-pick candidates who have the right qualities and skills. Our specialist recruitment team work in-line with safer recruitment guidelines and follow a rigorous recruitment process.

We are committed to ensuring we deliver an exceptional service and meet the demands of our customer; we can promise that our on-boarding process is streamlined against your requirements and training needs.

Acumen Care Services prides itself on customer and employee relationships being maintained to the highest of standards. At Acumen Care Services, we have a dedicated team, working together with our customers and employees all day, every day. We ensure we are contactable throughout the night and on weekends, so you can receive the support required to ensure your service needs are met. The management, administration, recruitment and training teams are comprised of individuals with ample experience of working within the health and social care sector, from registered nurses through to service managers and support workers.

Acumen Care Services is a unique and forward-thinking care provider. We provide care & support professionals to healthcare settings across Wales and South West England.

It was set up by dedicated and passionate care professionals to provide the highest level of support to individuals with all kinds of personal disabilities and care requirements. We also provide individuals with new and rewarding careers paths. Many who work with us go on to achieve high-level, nationally recognised qualifications and obtain roles as team leaders and higher-level care managers.

We work with 1000s of people throughout Wales to provide a varied range of care and support services, including:

  • Individuals with mental health support needs
  • Residential support services
  • School and college care & support provisions
  • Domiciliary care & support 
  • Care & support for individuals in temporary housing
  • Adult residential settings
  • Caring for individuals with Autism

Working with us

We offer competitive rates of pay alongside attractive staff benefits and support packages. Some of the benefits our staff enjoy whilst working with us are:

  • Travel pay*
  • Mentoring and support networks
  • Flexible hours to suit all kinds of needs and lifestyles
  •  Full staff training 
  • Provided uniforms and PPE
  • Nationally recognized qualifications
  • Work placements allocated close to your local area (whenever possible)

*Travel pay only applicable in certain locations

Career development and opportunities

Acumen Care Services is proud to be able to offer employees, who remain with the company, the opportunity to gain nationally recognised qualifications and to progress into different roles within the health and social care sector.

Acumen Care Services is an employer who promotes employees working to, and around, their own availability. For employees who are able to consistently work the equivalent of full-time hours each week, we can offer out full-time contracts, pending the employee is flexible in locations of work and is able to obtain positive feedback from the clients we work with.*

We always look to our current employees when opportunities arise within the office and management team. As the company expands further, we would identify roles within our planning, management, recruitment, HR and payroll teams.


Our sister companies, Connective Care Education and Acumen Care Education, could also have opportunities within the near future.

With regards to Connective Care Education, you could have the opportunity to train as a Health and Social Care Assessor. If successful, you would be supported by a fully qualified assessor, with the opportunity of becoming a fully qualified assessor yourself. Connective Care Education will support you with the mandatory training and development required for the role.

*Applicants for the full-time contract must have previous experience and a QCF level 2 in Health and Social Care at minimum.

Acumen Care Education is a well-established training provider within the health and social care sector. As the company further expands, they could be on the lookout for experienced health and social care workers to become part of the training team. Initially, trainees would work with the training team on an adhoc basis, with the opportunity of becoming a fully qualified trainer. Acumen Care Education would support you with all mandatory training and development required for the role.

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